Medical and Billing Records Request


If you have questions regarding your ambulance bill, please contact our third-party billing company, Emergicon, at 877-602-2060 or on their website.

Medical and Billing Records Requests

Attorney Requests:

  • Attorney requests must be submitted through Chart Swap with the County of Wise / Wise County EMS service as the Provider.

Non-attorney requests:

  • Non-attorney requests may submitted in any of the following ways:
    • Call 972-602-2060 ext. 475
    • Fax the request (secure and direct) to 800-324-6281
    • Email Emergicon with general information and you will receive a secure email to use for the PHI details
    • Mail the request to PO Box 180446, Dallas, TX 75218.